Strategic Web Communication Principle #5: Integration

Integrating your online and offline communications is our strategic non profit marketing tip for today.

One important mistake that many ministries make is to consider online communication to be separate from offline communication. But these days, savvy marketers put their web addresses on all printed materials and even in their radio and television ads. Likewise, your website should contain toll-free phone numbers and mailing addresses. Cross promote as much as possible. You should also put your web address in your catalogs, on your brochures, business cards, in your radio or television program. You get the idea. 

Another good strategy is to cross-pollinate your monthly direct mail appeals with an online fund raising effort. Our typical email fundraising approach, when synergized to snail mail, is to start Split Testing 10 days AFTER the snail mail arrives in homes, then go to full blasting 3 days after that. The email will stand on its own results, plus give LIFT to your snail mail this way.  After re-blasting and remarketing for another week, you can have your email eFundraising efforts done in 10-13 days total, and be out about 1 week before the next fundraising snail maill effort arrives.

The combination of the two channels – direct mail and email fundraising — working in tandem with each other to promote the same initiative will raise the water table overall on your results. Combine telemarketing in this mix and you have a powerful one-two-three punch for your fundraising efforts.

This topic — maximizing your nonprofit fundraising efforts by combining traditional channels with online marketing tools — is quite detailed and I plan to expand on it in future blog entries. For now, I’ll wrap up this series by again leaving you with these words:

A strategic online communication plan will use integration to strengthen existing donor relationships while building new ones to enhance your ministry and expand its outreach.

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