1. Use high quality images that are optimized for the web.
If your images get picked up by Google Images, more webmasters will link to crisp, clear photos, resulting in more people click on your photos and ultimately to your website. Also specify a width and height in the HTML to help speed up the length of time it takes your page to load into a browser. Pathmaker Marketing's professional search engine optimization services take into account the user experience, which ultimately results in more visitors and more conversions of visitors to business assets.
2. Give all images a descriptive title using your keywords.
rose.jpg is much more descriptive than img010609.jpg, and if “rose” is one of the strategic keywords you use for search engine optimization, you’ve increased the incidence of that keyword on your page. If you’re a florist who sells roses, daisies, carnations, etc., people doing a search for roses might be more likely to find your site if you use a more descriptive image name that uses your keywords. In its search engine optimization services, Pathmaker Marketing will help you research keywords that not only are strategic but are more likely to help you increase your page rankings.
3. Always use descriptive <ALT> tags, preferably using your keywords.
ALT stands for alternate text. If your link to the image breaks, or if people have images turned off in the browser or email client, they can still see a description of what you wanted them to see. But an additional useful feature of the <ALT> tag is that you can benefit from them in search engine optimization. Search engines will “see” what’s in your photos because of your <ALT> tags. If your photo is rose.jpg, and Rose is not a flower but a person who owns a bicycle shop named Guthrie’s Bicycle Shop (which is also a keyword), the <ALT> tag might be <ALT=”Rose at Guthrie’s Bicycle Shop”>. Google warns against “stuffing” the <ALT> tag with keywords. Avoid something like: <ALT=”schwin shimano Windsor mountain bike”>. Sure, these might be the types of bicycles Rose sells, but none of them are in the photo. If she’s sitting on a Windsor mountain bike you could put that in the <ALT> tag: <ALT=”Rose at Guthrie’s Bicycle Shop sitting on a Window mountain bike”>. Just be sure everything is in context.
4. Never put captions inside the image.
Sure, it makes it easier to keep your caption where you want it if you include it in the image itself, but it's a really bad practice for search engine optimization. Put copyright info inside the image if you want, but not your descriptive keywords. Keep those in the HTML.
5. Opt toward JPG images when appropriate.
There are various types of image files, including GIF, PNG and JPG. Some older browsers don’t read PNG images well yet, and some search engines default to looking for JPG rather than the other two mentioned. That means the search engine is more likely to recognize your photo as a photo if you use the JPG format.
6. Put your images as close to the <TITLE> tag as possible.
If the title of your page is <TITLE=”Rose at Guthrie’s Bicycle Shop in Podunk”>, and someone is searching for “bicycle podunk”, your page could get picked up. If your <IMG> tag says <IMG src=”www.someplace.com/images/rose.jpg” ALT=”Rose at Guthrie’s Bicycle Shop in Podunk”>, and it is close to the <TITLE> tag (at the top of the page), the <IMG> tag reinforces the <TITLE> tag to help improve your page rankings.
7. Use strategic keywords in all links to the photo.
“Click here" is a good action phrase that people are used to seeing and therefore know what to do when they see it. But “See a picture of Rose at Guthrie’s Bicycle Shop” uses your strategic keywords while also using an action phrase that people can quickly figure out what to do with.
8. Register your webpage at Google Webmaster Tools and tag them with Google Image Labeler.
Google Webmaster Tools is a free service that allows webmasters to optimize and check the indexing status of their sites. It’s located here: http://code.google.com/apis/webmastertools/. Google Image Labeler is located here: http://images.google.com/imagelabeler/.
9. Provide context and relevance.
If your photo and everything that describes it is of Rose sitting on a Windsor mountain bike at Guthrie’s Bicycle Shop in Podunk, it won’t help if the page content is about studying Japanese in Los Angeles. This will just send a confused message to search engines, and it could do more harm to your rankings rather than good.
10. Protect your images in a way this is friendly to search engine optimization.
You can put copyright info in the image, and some people also include a watermark. Most people don’t mind the copyright info, but watermarks could result in webmasters not linking to your photos. Google also recommends providing a snippet of HTML for people to use to give you attribution when embedding your image on their page. Be sure to include a link to your page on that snippet. This will increase visits to your site also.
Pathmaker Marketing offers search engine optimization services along with non profit fundraising services, Internet business marketing promotion and more. See how Pathmaker can help you, whether you're looking for a non profit consultant or other Internet business marketing promotion. Click or give us a call at 623-322-3334.
1. Structure your site appropriately to be found by search engines.
Google webmaster guidelines say that your site should have a clear hierarchy and text links. Every page should be reachable from at least one static text link.
2. Make navigation easy and clear.
Google recommends a site map with links that point to the important parts of your site.
3. Remember that “content is king.”
It’s easy to get bogged down in attempt to make the site look great and forget that search engines are looking for content, not looks. Google recommends that you create a useful, information-rich site, and write pages that clearly and accurately describe your content.
4. Think Through and Liberally Use Appropriate Keywords.
Google recommends that you think about the words users would type to find your pages, and make sure that your site actually includes those words within it. Pathmaker Marketing can help you carefully research keywords; we regularly uncover keywords for our clients that they may not have thought of and that have a higher likelihood of being found in search engines. Call us at 623-322-3334 to see if we can help you do a more thorough job of researching appropriate keywords for your business.
Designers love to create headlines in fonts that aren’t available in HTML. They do it by making your headlines images, and this is one sure way to harm yourself when it comes to search engine rankings. Google recommends that you use text instead or at least use the <ALT> tag to include a few descriptive words of the image.
5. Make sure <TITLE> and <META> tags are used appropriately.
These are HTML codes that search engines look for when ranking sites. The <TITLE> tag should not be the same for every page of your site (for example, merely the name of your company). It should contain keywords that have been carefully researched. <META> tags contain specific information that search engines look for when deciding what each page of your site is all about. There is a <META> tag for description, and you should supply your coder with a short paragraph to describe why someone would want to visit this page of your site – it may not be used in ranking, but it could be displayed under the title of the page to help potential visitors decide if they want to click on your listing. These should contain words that actually describe the page content to avoid being penalized by search engines.
6. Check for broken links and correct HTML.
Your will severely hurt your rankings in search engines if you have broken links in your site or if your HTML cannot be read by search engines. Your coders need to be sure to check all code and clean up any extraneous codes left by edits or inserted by HTML generators. Several people should click on every single link in the site to make sure there are no broken links, and it should be re-done every time the site is edited. Also, Google recommends keeping down the number of links on any given page to fewer than 100.
7. Keep parameters short on dynamically-generated pages.
These are pages that are automatically generated from a database. The URL of this type of page will have a “?” in it. Google warns that not every search engine spider crawls dynamic pages as well as static pages and recommends that the parameters be short and few.
8. Be straightforward in your site structure.
Some sites create multiple pages, subdomains, or domains with substantially duplicate content thinking they’ll trick search engines into believing there is more content on the site than there is. You’ll get found out of you do this – so the best advice is to avoid it. Google recommends that you avoid “doorway” pages created just for search engines or other “cookie cutter” approaches such as affiliate programs with little or no original content. If you site participates in an affiliate program, you need to develop your own content that adds value and gives potential users a reason to visit your site rather than the hundreds of others who also participate in the same affiliate program.
9. Make your photo captions text rather than embedding inside an image.
Search engines can’t read text that is part of an image. There rarely is a case when you need to make a photo caption part of the photo, and you’ll benefit in search engine rankings if you keep the captions to HTML text.
10. Use <ALT> tags and descriptive names for all photos and images.
This was briefly discussed with the tip about headlines. All images should have an <ALT> description so search engines will consider the images when ranking your site. These tags need to contain useful information about the subject matter of the image. You also need to use photo names that describe the content. Google states, “my-new-black-kitten.jpg is a lot more informative than IMG00023.JPG.”
Pathmaker Marketing offers a full range of website design, search engine optimization services, fundraising services, Internet business marketing promotion, Christian marketing, non profit fundraising and more. We would be happy to discuss with you how we might be able to help you get the highest rankings in search engines or any other topic about your fundraising needs. Give us a call at 623-322-3334.
But if you’re thinking of adding a virtual tour to your non profit website design, you’ll need to take a number of issues into account before getting started.
1. What is the goal for your tour?
If your Internet marketing idea is to showcase your business, then you’ll want a lot of photos of your campus – this is a more informational type of tour. But if your Internet marketing idea is to tell the inspiring story of how your ministry, church or business started, you’ll want to have more drama in your tour – and this could add to the bandwidth as you include more sound effects and perhaps video.
As you begin to compile information for this particular Internet marketing idea, you’ll want to always keep your specific goal in mind and organize that information in the tour so that it will be easy to present and experience. And you’re going to want to focus on what makes your campus, business, product, etc., unique.
Whether you include a virtual tour in your website as an informational or inspirational Internet marketing idea, you’re going to need to provide a real guided tour – not just drop people off and make them find their own way around on their own. This brings up another point, some people will want to be dropped off and explore, meaning you're going to need a visible map so anyone can find their way around ... and include the words "Begin Here" in the map.
2. Who are you trying to reach?
If your non profit is a university primarily for people directly out of high school, this Internet marketing idea should showcase the sorts of things that appeal to younger people. But if you have a combination of younger students plus people coming back for some mid-career training to stay relevant, you may be talking about two different tours. You need to think this through so filming day takes the approach for the generation you’re attempting to reach, and you’ll want your script, and the narrator, to have the voice of the generation you’re trying to reach. Any information you provide is going to need to be relevant and interesting to your specific audience – from their point of view, not yours.
3. What kind of interactivity will your audience most appreciate?
Some people, especially younger people, want to be in control of their browsing experience. They’ll appreciate choices – where can they click to find out more information? Some older people may want the tour to completely load and allow them to sit back and watch with few needs on their part for making choices. Your tour should be more than QuickTime videos with some text. It should be a special production that integrates many different kinds of media – videos, text, maps, photos, etc.; but these should be done in a seamless way so the viewing experience is appropriate for the audience and flow well. And provide choices for people who want to sit back and watch your tour as well as those you want to get dropped off and do a more self-guided tour.
4. What kind of bandwidth will you be working with?
Your IT department will be very unhappy if a virtual tour suddenly goes online that you have not discussed with them because they have a specific amount of bandwidth to work with, and you need to make sure your project is going to be well served without taking from other functions of the server.
Pathmaker Marketing is a professional fundraising company that serves ministries, non profit organizations and a for profit businesses. We offer search engine optimization services, fundraising services, blogging services, business marketing promotion online, and many Internet marketing ideas. Give us a call at 623-322-3334 to see how we can assist you, whether with a virtual tour or any other kind of website design or online fundraising services.
1. Define WHAT (the message) I want to say to WHOM (the audience), WHY (ROI) I want to say it to them, and WHEN I want to say it to them.
This is an important first step in developing Internet Business Marketing Promotional Plan because it provides the framework around which to build the rest of the plan. Once you’ve analyzed who your audience is based on solid research, it typically takes about an hour or less to develop this framework for your promotional plan. It should result in about one page or less of text, and you’ll want to keep coming back to this information as you work through the next steps of creating your plan.
2. Identify internal channels to pursue.
Many people forget to include ALL of their internal channels when developing their Internet Business Marketing Promotional Plan. These include staff who give to or buy from your business or non profit in addition to people who give to or buy from your business or non profit.
3. Identify the media outlets that will accomplish #1 through paid advertising.
When I have skipped Step #1 and moved directly to Step #2-4 while developing an Internet Business Marketing Promotional Plan, I have found myself wandering around in a sea of details and struggling to sort through them. It isn’t until I get my head out of the details and go back to Step #1 that I get a handle on how specific media outlets will help me accomplish my big picture goals.
Once you’ve identified the best media outlets based on who they reach, what it costs, and availability (back to knowing the WHEN identified in Step #1), then you can quickly sort through them to whittle down your recommendations to fit your Internet Business Marketing Promotional Plan budget. Part of the research needs to be whether or not you can meet the outlet’s deadlines – if you want to advertise in a magazine with a 3-month lead time, and you’re 3 weeks away from launching your advertising, move on. If the deadlines is within your timeframe but your ability to deliver isn’t, move on. There are plenty of outside places to advertise, so long as you get moving and don’t get so bogged down in the details of planning that you never move on to implementation.
4. Identify other channels that will accomplish #1 through publicity.
In addition to writing news releases and articles for other websites to publish, you’ll want to carefully include social and professional networking channels in your Internet Business Marketing Promotional Plan, as well as the blogging community in your promotional plan. You can advertise on Facebook and Twitter, the most popular social networking sites, but don’t forget the professional networking sites like Linkedin and Naymz. Also, find the bloggers who are talking about your subject matter and ask them to write about your product or non profit. If you have a product, give them a sample so they know what they’re writing about. You could also include a “blogger tour” in this plan, which is similar to a media tour but with popular online bloggers.
5. Flesh out the strategy with tactical details, cost, specific due dates and responsibilities.
Many people try to start here when developing an Internet Business Marketing Promotional Plan, but it is the last step until you’ve done all your homework. You need to specifically spell out who is going to be doing what so there are no misunderstandings (and so you know those people have agreed to do what you’re asking them to do).
Pathmaker Marketing can help you sort through the best channels to promote your non profit. Give us a call at 623-322-3334.
When interviewing fundraising companies, here are some helpful questions you’ll want to ask.
What is your experience raising funds online? You’ll want to make sure they have several years of experience, but also be sure that they deliver good return on investment for their clients. Ask them for specific examples, and look for at least a 4:1 ROI for their current or past clients (not just a promise that they can do that for you).
What is your strategy for raising funds online? While strategies for individual tactics may vary, there is a general philosophy for fundraising that need to understand before choosing from your list of fundraising companies. How do they come up with each eAppeal strategy? How will you be involved? What is their eAppeal blasting schedule and strategy? How will they avoid colliding with direct mail strategies? How they make sure you’ll be able to see results from all online strategies? Make sure their strategies agree with your philosophies.
What is your experience in my industry? People surely can learn your industry, but it helps if they already offer experience specific to your industry. If you’re a Christian organization, it helps a lot for them to understand Christianity and the way Christians communicate.
What is your billing schedule and terms? Be sure you can afford their services and thoroughly understand the services you’ll get.
How do you resolve conflicts and disagreements? You don’t plan it, but disagreements occur. Go into it knowing how you’ll deal with them.
These basic questions may launch you into other discussions, but these will help you springboard into a thorough understanding of how various fundraising companies stack up against one another.
Pathmaker Marketing LLC is ready to help you raise funds online and would love to talk to you about how our strategies and experience fit with your organization. Visit our website or call us at 623-322-3334.
Many people think they just need to build their website, and search engines will lead people to your doors or online store. Those who take time to optimize their homepage for their business, church or non profit name may also be missing the search engine bus. And the keywords you think might bring the most people to your site may not work at all!
So what’s a website manager to do? Targeting Keywords through thorough research is essential.
Start by thinking about the keywords and terms you would enter into a search engine to find your competitors' rather than your own site. Compile a short list of targeting keywords, and then actually look them up in your favorite search engine to see what kinds of results these keywords return in a search.
Next, get some help growing your targeting keywords. This is where some online tools can help by suggesting targeting keywords that pertain to words you feed the online tool. One good tool is Wordtracker, which offers a free trial period for their subscription service. Google also offers a good free keyword research tool. Whether you choose a free or subscription tool, you can enter words into the tool and get back suggested targeting keywords for your optimization efforts. The benefit to a fee-based system is that you also get a more robust set of analytical tools, and a better idea of how competitive the targeting keywords are.
And that’s the next bit of research you need to do: find out how competitive the targeting keywords are. The free Google tool will give you some of this data, like Global Monthly Volume and estimate Cost Per Click charges, (both indicators of probable competitiveness) but subscription based services will give you a more in-depth analysis. This step is important because different combinations of words can be less competitive than the ones with which you initiatially start. This will make a significant difference in getting your site listed in the top 10 search results.
Once you’ve thoroughly searched your list of targeting keywords, then you’re ready to start optimizing various pages of your website for each keyword.
If this all sounds like a tedious process to you … well, it can be. Pathmaker Marketing LLC is here to help you find the right targting keywords and put those words into your site in just the right places and combinations to get higher listings in search engines. Give us a call at 623-322-3334 to help you get your targeting keywords process down.
The reason to do keyword marketing is that you will get more people to your website who are (1) inclined to do business with you and (2) are looking for someone with whom to do business online. In short, keyword marketing brings qualified people to you website, and when you put in the appropriate systems to convert visitors to assets, you should see increased income from your website as a result of keyword marketing.
But keyword marketing can mean different things to different people. Someone specializing in search engine optimization (SEO) might say it’s a process of getting the right words and phrases on the pages of your website. Someone specializing in ad buying, the process involves buying ads on the sites of search engines or other sites that attract people who are pre-disposed to do business with your type of organization.
For Pathmaker Marketing LLC, Keyword Marketing is a service we provide our clients that involves five elements of search engine marketing:
- SEO
- Link Building, globally, locally and in authoritative sites such as Wikipedia
- Social and professional networking
- Pay Per Click Advertising
- Blogging
The first step we take is to carefully select your keywords. That involves conversations with you to determine what types of words we should look for and then to discuss our list of choices with you. We do extensive research to find the right words, and we run the words through a difficulty ranker to make sure we choose the words and phrases that not only describe your business but also will be the easiest to get you listed into the top 10 search results.
Here are some tips I picked up from SEOMoz, specialists in this field.
The first step is to know the keywords that will get your website listed. Pathmaker Marketing LLC is a solid online fundraising company and non profit consultant that does extensive research for our clients. We first identify the keywords that could apply (the list is always quite long), then we get the client’s input, then we run them through a difficulty ranker. The difficulty ranker helps us determine which keywords will be the easiest for us to get a higher listing for on our client’s behalf. We can help you with this step. Give us a call at 623-322-3334 to see if there’s a fit.
Once you know your keywords, then you can begin the process of optimizing your site. Here are some important elements.
HTML Tags – the most important one to use is the <TITLE> tag. Optimize every page of your site for a different keyword. Be sure to use the keywords near the front of the <TITLE> tag for the page you are optimizing. Also, while using the Meta Description won’t get you a higher ranking, it will show under the title of the page in search results, so be sure to write a good description.
URL – if you can, get your keyword in the URL of the page. Shorter URLs work best, so don’t hide your page behind lots of directories (example: www.yourbusiness.com/page is better than www.yourbusiness.com/directory1/directory2/page.
Body Copy – be sure to use your keywords two to three times on shorter pages and four to six times on longer pages, and get at least one of those occurrences in the first 50-100 words. Use the keywords in a context that makes sense. You can also use variations of the phrase throughout the copy. Use the <H1> tag for your headline rather than an image or just making the size of the text bigger. Use <ALT> tags (using your keyword) for images, and try to name images using the keyword. It wouldn’t hurt to put the keyword in bold/italics at least once, but this only helps a little.
Linking – link to pages within your site (and make the click-through depth shallow), and do your best to get other sites to link to you. When you do, ask if you can provide the appropriate text. This small business marketing strategy will often mean you’ll need to do reciprocal links. Don’t be afraid of that – just open the link up in a new window so people won’t lose your website, but don’t make the link any more prominent than necessary.
Social Networking – have social and professional networking accounts, and link to your site from them. Work to get followers/friends in your accounts.
According to SEOMoz, here is the weight of the various factors considered in search engine optimization. Take them into consideration and make them part of your small business marketing strategies.
- Trust/authority of your domain – 23.87%
- Link popularity of specific pages – 22.33%
- Anchor text of external links to specific pages – 20.26%
- On-Page keyword usage – 15.04%
- Registration and hosting data – 6.91%
- Traffic and Click Through Ratio (CTR) data – 6.29%
- Social graph metrics (the popularity of your site in social networks) – 5.30%
Many people have blogs, but you need one that is a workhorse to help you achieve your business objectives. Pathmaker Marketing uses a Premier Blogging Service that leverages each of your blog posts into several others. It’s keyword-oriented, meaning you identify the keywords that best relate to what you do, whittle those down to the ones that will be the easiest to get you into a top 10 ranking in search engines, and then really focus on blog posts that use your keywords. The advantage of the tool Pathmaker Marketing uses is that it automatically posts to several of your keyword blogs, giving you more content in your blog and more links back to your website. This makes your site easier for search engines to find. No other blogging tool works as hard for you as this one.
Getting websites to link back to yours is essential for getting search engines to list you in the top 10 results on keywords that relate to you. You want national links, authoritative links, "deep" links and local links. It’s a manual process of submitting your site to directories, getting yourself into sites like Wikipedia and finding other websites to link to you. Pathmaker Marketing offers fundraising services that will help you build your links efficiently.
There’s more to having a social media account that works for you than simply opening up an account in Facebook, Linkedin or some other professional site. You need to open the account appropriately so you can develop business content and link backs to your website. If you don’t set it up right, you could get limited value from your social and professional networds. Once you have the account set up properly, then you can increase the number of links back to your website, and you can auto flow blog posts through these account. It all adds up to increased visibility.
This is a good way to jump start your website's traffic. You advertise on sites like Google using your keywords. You develop dedicated landing pages for these keyword ads so that people see the appropriate content when they click on a specific ad. Dedicated landing pages also help you measure how well your ad is working for you. And they give you a way to collect the information you need to build your email list and get sales or donations. You only pay for these ads when someone clicks on your ad.
This involves having the right content on specific pages so that when someone does a search using one of your keywords, they get directed to your page. You should optimize many pages on your site using different keywords. Pathmaker Marketing uses a tool that helps measure how effective your content is for a specific keyword.
If you’re in a similar situation, I’d like to share some of what I’ve learned while working in a search engine optimization agency.
First, remember that search engine optimization, or SEO as professional online fundraisers like to call it, is indeed both an art and a science. It isn’t enough to have a killer website design or to write witty and professional text. Search engines look for keywords for which people are searching, and you need to have those keywords in all the right places – not too many times and not too few times.
Just one example of a common mistake that a search engine optimization agency can help yo overcome is makng sure you don't put headlines into graphics. When you do, you’re giving up opportunities for your headlines to help get you into the top 10 listings for searches that apply to your content. Content trumps design when it comes to search engine optimization.
Pathmaker Marketing uses a tool for professional web developers to help clients analyze and impelment strategies that (1) identify the best keywords for your organization to target and (2) get those keywords into all the right places on your site so you show up in the top 10 results of searches in major search engines on those keywords.
But that’s only one of the ways a search engine optimization agency can help your non profit website. SEO should be part of an overall Search Engine Marketing strategy that includes optimizing the site, developing a targeted-keyword blog, building strategic links to and from your site, strategically using social media accounts and and implementing a pay-per-click (PPC) advertising campaign.
You can call Pathmaker Marketing at 623-233-3334 to schedule an appointment to discuss how a search engine optimization agency can get your non profit website consistently into the top 10 results for searches on keywords that apply to you – thus turning your site into a much more significant player in your overall fundraising efforts.
So, here are some thoughts on how to be a good client.
Define what you’re looking for in writing. Whether it’s a formal Request for Proposal (RFP) or simply a one-page outline, writing down what you want to accomplish will help you communicate clearly and succinctly and stimulate discussion on what is realistic and what isn’t.
Be sure you have the authority. Get approvals from your management to hire a professional fundraiser. Understand the expectations they have (put it in writing). Make sure the people with the decision authority are in all meetings, unless they give that authority to you. And if they do, be decisive. Also beware that having too many decision makers can destroy a project.
Put it in writing. Contracts protect both you and the professional fundraiser. The contract can be as informal as an email, but it needs to communicate specifically what you are paying for along with the remuneration and timeframe. Include what you will deliver to the professional fundraiser, along with what the fundraiser is expected to provide. Terms of payment are important, and so is an arbitration agreement and an “out clause,” which gives both of you a way to end the contract amicably should things not work out.
Give room for creativity. The vision you have in your head may not be what will best accomplish your goals, even if it worked well for a friend. When you consider your professional fundraiser a partner, and clearly communicate your goals and vision, you might be surprised how differently your vision gets expressed by someone who is trained to think in marketing terms.
Be responsive. If you’re going to achieve your goals within your budget and timeframe, you’ll need to return calls, answer emails, provide the resources you agreed to provide, line up internal decision makers for approvals and do what’s necessary to avoid delays, scope creep and budget overages.
Promote trust. This is a partnership, and you need to be transparent and respectful.
This isn’t the whole list, of course, but following these guidelines will move you toward a successful outcome in any project with a professional fundraiser.
There are some basic tips I want to share that will help you evaluate the effectiveness of your non profit email fundraising and newsletters.
Good ePhilanthropy Emails
- Speak to the reader rather than yourself. You know you’re speaking to readers when you identify the benefits of your offer to them and use the word “you” more often than the words “we” or “our.”
- Can be skimmed. Your direct mail letters may be many pages long, but your emails need to be just a few paragraphs. Your reader needs to be able to scan the email in a few seconds and see in headlines, subheads, bold text, link text and graphics what you want them to do and why they should do it.
- Are focused. Don’t send the reader off in too many directions. You want readers to take a specific action, so keep your email to that one ask. And give them several opportunities to click to take that action. Words like “go here” and “learn more” are better than “click here,” since “click here” could get your email sent directly to spam jail. You can use "click here" in images though.
Non-So-Good ePhilanthropy Emails
- Are too formal. People buy from people they know, trust and like. Your readers may not know you, but you want your emails to sound like they do. You want to write your fundraising emails as if you were speaking to the reader in person. Use informal language, short sentences, and—I can’t emphasize it enough—the word YOU.
- Bury the action step. If your readers have to read the whole email—and scroll and scroll and scroll—to know what you want from them, you’ve missed the mark and need to consider a rewrite.
- Are confusing. And that means you’ve covered too many topics, written too long of paragraphs, or offered too many action steps. You need to stick to one topic and one action step.
- Aren't well designed. Don’t use the same generic templates your reader could find in their own word processing software. Invest a few bucks into a design that compliments your non profit branding materials.
Don’t abuse your donors by sending too many emails, but also don’t sell yourself short by being too cautious. Your email list needs to hear from you at least once a month, preferably twice. You can ask for lots of small donations, especially recurring donations. You can also offer premiums, especially if you offer premiums in your direct mail.
In fact, Pathmaker Marketing LLC can help you convert your regular direct mail into a cost-effective ePhilanthropy email fundraising effort. Call us at 623-322-3334 to schedule an appoint to find out how.
First, effective church outreach on the Internet necessitates a great website. That doesn’t mean bells and whistles. It means the site is easy on the eyes, offers simple and clear navigation throughout, and provides content that is both useful and fresh.
Useful church outreach content answers the question, “What’s in it for me?” Sure, people need to know your service times, who is the pastor, and when to show up for upcoming events, but they also need to know why they should come to your church rather than the one down the street. What is it about the pastor, ministries, and congregation that will help the reader’s family get though these tumultuous times with peace and tranquility? How does your youth ministry influence the reader’s teens to stay out of trouble and grow in Christ? How are people helped through grief, whether by losing a loved one or getting laid off from a job they held for 30 years? You get the picture. Speak to the reader, not yourself.
Second, effective church outreach requires that people can easily find your site, and they want to keep coming back. Once you have a website that speaks to the reader’s needs, there are some simple online church outreach strategies you might want to try.
- Sign-Up – You need an email list for the strategies below to work. You can ask people to provide their email addresses in various ways, including through your church bulletin. You can also invite people to sign up online, asking for their first name and email address in exchange for some benefit, such as a free download of some kind … a special message, a regular eNewsletter, etc. The sign-up form needs to be located in the upper left of you home page because that's where people's eyes first go. The form needs to link to More Info on a dedicated landing page that outlines the benefits of signing up.
- Traffic Conversion – once you get people to sign up, then you want to pull them deeper into the goings on of the church. You can get more contact information by offering to send something in the mail … a book, a bookmark, a prayer journal, etc.
- eWelcome Series – This is an online church outreach version of your welcoming committee. The intent is to introduce people to your church and its ministries. You can send one email a week for 5 to 7 weeks. Each email introduces a different portion of the website or the church –all spelling out the benefits to the reader of the various aspects of your church, ministry, congregation, and church outreach.
- Autoresponder Plan – Pathmaker Marketing LLC has worked with a large church in Chicago that challenged people to fast from wrong thinking for 40 days. We helped them set up a 40-day autoresponder system to allow people to participate in the fast from wrong thinking and receive a daily email message about a topic from which they would fast for that day. What kind of multi-day message could your church develop to minister to people during these tough economic times?
- Prayer Walls – Pathmaker has helped several ministries install an interactive Prayer Wall to their websites. This is an effective church outreach strategy because it specifically ministers to people in a non-threatening way, and it helps people realize that they are not alone. The Prayer Wall invites people to leave a prayer so others can pray for them – and of course to pray for others who have left their prayer requests and praises.
- Blogging Tool – Pathmaker uses a blogging tool that is a powerhouse for getting your website seen in search engines. It’s based on extensive keyword research. We help churches and ministries develop keywords that are strategic to their church or ministry, and then help them develop a blog that will maximize their church outreach by multiplying each blog entry into several entries that entice search engines to, “Come find me.” This not only increases the visibility of your site in search engines, it provides ministerial content that can benefit readers around the world.
The tough economic and political times in which we find ourselves have people searching for your church. Your church outreach efforts can be extended and leveraged when you employ the strategies listed above. Pathmaker is experienced in helping ministries implement these tools. Call 623-322-3334 to schedule a time to discuss how we might help you.
According to the online encyclopedia, Wikipedia, a blog is a contraction of the term “web log.” The “web” part of the contraction indicates that your Christian blogging is done online - it’s a website. The “log” part of the contraction refers to the fact that a blog is basically just a log of entries – related or not. You could opine about your trip to Jamaica one day and then evaluate all 31 flavors of your neighborhood Baskin Robbins the next, and all your friends and family could keep up with your musings without you having to write to each one separately. And they can comment on your entries.
And that’s not a bad strategy if your blog is meant only for friends and family. But for church or ministry outreach purposes, you might want to take a more strategic approach to your Christian blogging.
- Invest in a good blogging tool. There are several free blogging tools available, but I recommend a tool that will turn your Christian blogging into an outreach power tool for your church or ministry. People have to see your Christian blogging efforts for that to happen. Getting seen by people looking for a church or ministry like yours requires getting your blog listed on the first page of search results on search engines like Google and Yahoo. And that requires being strategic in your use of keywords that relate to what your church or ministry does. To do that, you need a “compended blog.” Pathmaker Marketing LLC blog uses an unique and powerful blogging tool. For a free demo on how this tool can help you in your Christian blogging, call for a free demo at 623-322-3334.
Those free tools might seem like a good deal, but they don’t compile each of your blogs into multiple blogs and then optimize them to secure page one listings on search results. You have to do that yourself (and, believe me, it’s a lot of work!). This will make your Christian blogging easier, faster and more effective.
- Invest in keyword research. When Pathmaker set up our blog, we gave Compendium a list of strategic keywords that people would search when looking for a service like ours. The Compendium tool automatically compiles our posts into multiple blogs under all appropriate keywords, not just the one into which we posted it. This work-leveraging feature also optimizes the posts to tell the search engines to, “Come find me.”
Pathmaker helps clients select keywords that not only are used by people searching for their services but also (a) get a lot of searches and (b) don’t have too much competition for you to break into. We also help clients evaluate where they currently stand in search results for those keywords and then develop strategies to improve those standings.
- Develop ministry-oriented content that uses keywords. Not only do you want people to find your blog entries, you want them to find the information useful enough to convince them to visit or contact your church or ministry and get the benefits you offer them. Christian blogging should be ministerial in nature, and you should provide contact information so people who need the ministries you offer can easily find you.
When you use the right kind of blogging tool, put adequate time into choosing keywords and develop concise but helpful content using those keywords, your Christian blogging can become an effective online extension of your church or ministry outreach efforts.
We’re serving a client whose facility in Europe represents an important part of world history. We’re working to film their regular visitor tour. We’re using the audio from that tour along with video of the docents wearing period attire. While listening to the tour, virtual visitors will be able to interact with the room to make the history come to life. This Virtual Tour will become a part of their arsenal of incredible online marketing tools.
We’re partnering with a wonderful organization to help us put together this unique tool. If a virtual tour is a part of your non profit website design future, you might want to give Pathmaker Marketing a phone call at 623-322-3334. You can find our Virtual Tour partner online at: Regal360.
Design – it isn’t about you. Your non profit website design should cater to what your visitors like, not you. Here are some things to avoid.
- Blinking or scrolling text, animated GIFs and auto-loading sound do more than distract your visitors … they cause people quickly to click away from your site. If you’re slyly looking at a non profit website from a small cubicle next to your boss, do you want sound blaring what you’re up to? Neither does anyone else. As for blinking text and banners, they’re just plain annoying and scream, “I don’t really care what you like … this is fun for me to design!”
- Pop ups are so annoying that most browsers block them. Many people click away from non profit websites because they thought internal links weren’t working when the only problem was that their browsers were blocking pop-ups of your on profit's vital information.
- Large file sizes in images. They make non profit website pages load slowly, and people will only stick around for about three seconds to let photos load. Resize large images to the exact size specified in the design, and optimize them for the web to get file size down. Also, avoid using background images, since that makes it difficult to read in addition to making your non profit website load slowly.
- Long lines of text that go on forever. Lines of text should be no more than 600 pixels wide. Break it up with optimized images, bold text and sub-heads.
- Small text. If you have to squint to read a non profit website, you’ll lose visitors. Make the text at least 10 to 12 points large (that’s Size 2 or 3 in HTML). Many people who give to non profits are older, and they simply can't read anything smaller.
- Avoid all caps. They’re difficult to read, and today words in all caps are considered yelling. Do you want a non profit website yelling at you?
Ease of use – make it easy to find your content. Put as much time into thinking about how to organize your site as you did thinking about your non profit website design. Visitors need to be able to see easily what your non profit has to offer, get to it and navigate to other portions of the site without getting lost, confused or annoyed. If you make people click too many times to get to your non profit's unbelievably great offer, you’ll lose them before they ever see it. Be sure to put a link back to your non profit's home page on every page, along with main site navigation that is easy to find and more understandable than cute.
Copywriting – less is best. Writing tight, succinct copy for your non profit website can be a challenge. If you can’t do it, hire someone else who can. You need to say everything that needs to be said in no more than a couple of screens of text at a time. In these days of busy schedules and information overload, people won’t read more. To keep your copy interesting, use active voice, and write to about the sixth to eight grade level. (The contrasting point would be to write extensive copy about any subject that you are attempting to establish your credibility as an expert).
Interactivity – involve your visitors. Games involve people quite well, but for non profit website design, your form of interactivity might be to get users to give you information about themselves. Offer them something for free (such as a newsletter or a white paper) in exchange for their contact information. People often will get scared off if you ask for too much (it’s kind of like offering a marriage proposal with the first handshake). You can try asking for the first name and email address in exchange for downloading something they would find useful (such as a free message from your non profit's CEO). On the thank you page, you could ask them for more information in exchange for receiving something free in the mail (such as your CEO’s new book).
Technology – use it to facilitate meaningful conversation. Capture email addresses. Learn people’s likes and interests by the way they browse your site and the appeals to which they respond. Offer online polls to get opinions (and learn what visitors like and what interests them). Offer a way for your non profit website visitors to forward your information to a friend (often called viral marketing). Include a calendar of your non profit's upcoming events. Allow visitors to submit testimonials or prayers. But don't use technology in your non profit webside design just because you like the bells and whistles. That's quick way to spend a lot of money for no return. Make sure all of the technolgoy you use on your non profit website contributes to your brand.
Content – make it useful. There’s no use in making a website look good if the content turns people off and causes them to click away. Good content is something that your target audience wants or needs. In Non Profit Marketing 101, we learned that we must find a problem and solve it. That is what your website content needs to do. Your non profit has a niche, and the content needs to appeal to people to want to give to a non profit in that niche. Don't use content that you think is useful - make sure your readers think it's useful.
- Plan your online store carefully. As with everything else you do – including driving across town – you need to know where you want to go before you understand how to get there.
Your eCommerce strategy needs to include traditional products that non profits offer (e.g., books, mugs, pens, t-shirts, hats, etc.) along with “products” that only a non profit could offer. These include sponsorships, memberships, and aspects of your projects (e.g., buy a cow for a family in a third world country, plant a tree in the rainforest, save a whale, etc.).
Key components of your non profit store design strategy include (1) understanding the resources necessary (people, finances, education, etc.) and (2) getting commitment from the decision makes to provide and maintain these resources.
- Set up your store as professionally as the for profits do. The days are gone when you can simply create a static page on your non profit website that tells people to call to make a donation. Your non profit website design needs to include a store with a catalog, search and browsing functions, a shopping cart (and don’t be concerned that people will be offended by putting your virtual products in a shopping cart – if they buy things online, they know what this concept means and are comfortable with it) and an easy checkout process.
The search/browse function is vital to making it easy for people to find your products, whether they be t-shirts or trees in the rainforest.
Checkout is often where non profits lose donors. You need to make the process simple and collect enough information without over doing it. Initially, you may only need the name and email address, but you will be collecting more inforamtion as part of taking a credit card.
- Cross promote. You see it happen on Amazon.com: “People who bought this product also liked these.” You can do it too: “People who bought this hat also liked this book” or “People who proudly wear this t-shirt often also like to sponsor this event or provide funding for this project.” You can also offer certificates to people who buy the virtual products.
- Build relationships. As you collect information about people, find out what parts of your non profit interest them. Be sure to include a privacy policy on the site to ease people's concerns about providing their information.
Once you’ve gotten their permission, keep them informed about what your non profit is doing and what kinds of funding needs you have. Don’t abuse them by selling their information or sending too many emails, but stay in touch. You’ll want to email them a couple times a month with information that they will find valuable.
As you craft your relationship-building messages, remember people want to know “what’s in it for me.”
- Open your own merchant account. You can do this through your bank or credit card company, and you may want to shop around until you find the one with the best fee. The company will do a credit check, so give yourself plenty of time for this process. Read the fine print in the agreement carefully. The biggest advantages for opening your own merchant account for online fund raising are (1) you can design your site so funds flow directly into your bank account and (2) your non profit’s name shows up on the users statement. The latter helps eliminate confusion and protests to changes.
- Choose a third party processor. A well known third party processor is PayPal, which charges your non profit a fee for using their merchant account to take credit card donations for your online fund raising. It’s relatively easy to set up and use an account such as PayPal, and many users trust PayPal. The disadvantage is the confusion that could result when users don’t see your company’s name on their statement and have already forgotten about the donation. Charge backs could result. If you choose to go the third party processor route for your online fund raising, be sure to include a message on your “Thank You” page about what the user will see on their credit card statement.
- Spring for the cost of a Credit Card Processing program. This option is most affordable for the online fund raising of larger non profits. The advantage is that the system includes tools to help you efficiently manage customer relationships. Disadvantages are costs and the limited number of companies that offer this service. Smaller non profits will want to stick to one of the first two options.
The answer is conversion rates. When you invest money in a website and the methods you use to bring traffic to it, your return on investment (ROI) is a conversion from visitor to subscribers (new email addresses), sales, donations, etc. Your non profit website design and content need to be based on careful analytics and informed decisions.
Here are some steps you can take to improve your conversation rate.
- Reduce clicks. The more clicks you place between a visitor on the action you want them to take, the more chances you take of losing them.
- Eavesdrop. Watch where your visitors go, what they do, and what they don’t do. In many cases, your website host offers analytics that will allow you to see where your visitors go on your site. A good starting point is Google Analytics -- it'll help you analyze what pages are attracting visitors, keeping them there long enough to read the messages you’ve presented, and enticing them to fill out your forms or click through to donation pages. You’ll want to know from where visitors are leaving the site, and you’ll want to know how many people abandon your shopping cart in the middle of making a donation.
- Analyze. Once you have the right analytics installed on your site, and you're effectively using linking codes that tell you where your visitors come from, you can make an Excel spreadsheet that shows what promotions are bringing people to the site and the percentage of those visitors who are converting. This will help you determine what promotional methods are working the best and which pages are doing the best at converting.
- Study and tweak. Learn as much as you can about the behaviors of people who convert and what caused them to convert, along with people who didn’t convert. Tweak your website design and content until your conversion rates get to where you think they should be. Be sure to make small changes and then study for about a week so you know what changes made a difference. If you make too many changes all at the same time, you’ll never know which ones were the right ones.
Good non profit website design is not only about making a site look good or sound appealing to you. It’s about conversion rates. If you follow the tips above, you can carefully track what works and what doesn’t so you can make more informed decisions, not only about your site, but also about where and how you promote your site.
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